Patrons please take note that due to the current lock down in South Africa the Dissemination service lines will not be operational until the 30th of April 2020. Full online betting will be available to account holders on the Tab Gold website and there will be a very limited TeleBet service.

With telephone betting available from 08:00 Gold Circle will operate Place Accumulator, Bipot and Jackpot pools on the race meeting at Sha Tin in Hong Kong this Sunday, 19th April 2020.

The Place Accumulator is on the last seven races and will kick off on Race 4 at 08:15 with Race 5 at 09:05 forming the first leg of the Bipot. As usual the Jackpot is on the last four of the 10 races with Leg 1 at 10:10.

Gold Circle will operate Trifecta and Quartet pools on the last five races, while Win, Place, Swinger and Quinella pools will be commingled into the huge Hong Kong pools as normal.

Customers are reminded that the unit price of all bet types on Hong Kong races is R1, but the minimum bet is R6 and bets into commingled pools must be for amounts that are multiples of R3. So R9 or R12 can be played but not R7 or R20.

There will also be a Pick 3 and Daily Double and customers are reminded that with these two bets amounts played must be multiples of R2.

Patrons please be advised that the online Race Card will not be available due to a technical glitch.

However the Race Summary will be available for all meetings.

Also take note that when placing bets online the horse name will not appear, only the number and odds will be displayed.

We apologise for any inconvenience.

During the lockdown period we are operating all our systems and support services remotely and as a result our service levels and response times will be compromised – for this we apologise in advance.

ONLINE USERS –

The website will be available pretty much 24/7 and you should experience very little disruption to the betting experience.

To deposit funds, we strongly suggest using the secure IVERI deposit option as your account will credit instantly as there is no intervention required on our part.

If you do not have a debit / credit card, we suggest one of our voucher options such as 1Voucher (available at Shoprite Checkers) as these too are instant deposits.

Bank EFT’s require administrative intervention on our side and with limited staff and remote access only, there may be delays.

For support please make use of our “live chat” option (the blue chat icon on your screen) or alternatively mail support@goldcircle.co.za.

TELEBET USERS –

We are offering a very limited remote service with a severely reduced workforce so service levels will unfortunately be compromised so we urge you to be please be patient when dealing with our team.

For now, this service will be available from 09:00 to 21:00 daily (but subject to change)

If you have not done so, we recommend linking your TeleBet account for online use provided you have access to a smart phone or PC. Please click on the “Link TeleBet Account” option at the top of the homepage (or on phone menu) and follow the prompts from there.

Linking your account will make the deposits of funds super quick and easy and the website is available almost 24/7.

For support please make use of our “live chat” option (the blue chat icon on your screen) or alternatively mail support@goldcircle.co.za.