Notice to Online and Telebet Customers

PUBLISHED: 30 March 2020

During the lockdown period we are operating all our systems and support services remotely and as a result our service levels and response times will be compromised – for this we apologise in advance.

ONLINE USERS –

The website will be available pretty much 24/7 and you should experience very little disruption to the betting experience.

To deposit funds, we strongly suggest using the secure IVERI deposit option as your account will credit instantly as there is no intervention required on our part.

If you do not have a debit / credit card, we suggest one of our voucher options such as 1Voucher (available at Shoprite Checkers) as these too are instant deposits.

Bank EFT’s require administrative intervention on our side and with limited staff and remote access only, there may be delays.

For support please make use of our “live chat” option (the blue chat icon on your screen) or alternatively mail support@goldcircle.co.za.

TELEBET USERS –

We are offering a very limited remote service with a severely reduced workforce so service levels will unfortunately be compromised so we urge you to be please be patient when dealing with our team.

For now, this service will be available from 09:00 to 21:00 daily (but subject to change)

If you have not done so, we recommend linking your TeleBet account for online use provided you have access to a smart phone or PC. Please click on the “Link TeleBet Account” option at the top of the homepage (or on phone menu) and follow the prompts from there.

Linking your account will make the deposits of funds super quick and easy and the website is available almost 24/7.

For support please make use of our “live chat” option (the blue chat icon on your screen) or alternatively mail support@goldcircle.co.za.